Human Resources
Bespoke contracts and policy guidance, and commercial solutions for people problems
Software
Advo Software offers self-service payslips and documentation for your employees, and a link to our retail discount partner.
Employee services
from ADVO
With unique user-friendly technology, our experts offer outsourced HR and payroll services with improved employee engagement to make your life easier
Advo are friendly bunch of highly-motivated, highly-qualified people, who work hard to understand your needs and offer the best solutions
All clients have access to Advo’s bespoke HMRC and BACS approved software providing unrivalled levels of flexibility with managing their payroll. Advo also use other market software where suitable.
Advo’s HR service provides clients all the protections and advantages of having an in-house human resources team.
Who are we
A friendly bunch of highly-motivated, highly-qualified people, who work hard to understand your needs and offer the best solutions!
What we do
We offer advised payroll solutions together with focussed HR advice.
Our history
Our name, from ‘advocate: a trusted advisor’ was established over 25 years ago; our strength lies in adaptability, growth and re-birth!
Grievance Procedure Support in
Maidstone
(ME14)
Handling grievances correctly protects your business and helps resolve workplace issues fairly. Advo supports Maidstone employers with grievance procedure guidance, documentation and case management support.
Whether the issue is interpersonal conflict, working conditions, bullying concerns or contractual disagreements, a structured approach helps prevent escalation.
We help you follow a clear, compliant process and keep appropriate records, reducing the risk of formal disputes and tribunal claims.
Advo's Payroll & HR Services in Maidstone
Below is an overview of Advo’s Kent-specific HR and payroll pages, each optimised for your industry and location:
Payroll Services Maidstone
Employment Contracts Maidstone
SME Payroll Service Maidstone
Payroll Outsourcing for Accountants Maidstone
HR & Payroll Solutions Maidstone
When HR and payroll are managed separately, small gaps can create …
HR Services Maidstone
Human Resources Outsourcing Maidstone
Staff Handbook for Small Businesses Maidstone
Grievance Procedure Maidstone
Employment Dispute Resolution Maidstone
Hospitality Payroll Maidstone
Tronc Payroll Service Maidstone
Restaurant Payroll & Tronc Maidstone
Care Home Payroll Outsourcing Maidstone
HR & Payroll for the Care Sector Maidstone
Payroll & HR for Care Agencies Maidstone
Employee Benefits Solutions Maidstone
Absence Management Services Maidstone
Employment Law Advice Maidstone
Online Payslips & Self-Service Platform Maidstone
What this service includes
- Grievance policy creation or review, aligned to best practice.
- Guidance on receiving and acknowledging grievances.
- Support planning meetings, investigations and documentation.
- Template letters and outcome documentation.
- Advice on appeal processes where applicable.
- Manager guidance to handle sensitive situations calmly and fairly.
How it works
- We assess the grievance issue and advise on immediate next steps.
- We help you follow a structured process: acknowledgement, investigation, meeting and outcome.
- We provide templates and guidance on record keeping throughout.
- We support you with communication and next steps, including appeals if required.
- We advise on prevention: policy clarity, manager training and early intervention.
Why choose Advo
- Practical support that helps managers act quickly without cutting corners.
- Focus on fairness, documentation and compliance to reduce legal risk.
- Advice that considers workplace relationships and business continuity.
- Ability to integrate with wider HR support and policy updates.
Who this is for
- Employers in Maidstone dealing with a grievance and needing support.
- businesses and SMEs without in-house HR resources to manage a formal process.
- Businesses wanting to strengthen grievance policies and manager confidence.
- Employers who want to reduce the risk of disputes escalating to claims.
Maidstone areas and postcodes covered
- Primary Maidstone postcodes: ME14, ME15, ME16.
- Surrounding postcodes: ME17, ME18, ME20, ME19, ME6, TN12, TN27.
- Kent head office: Cobdown House, London Road, Aylesford, Kent ME20 6DQ.
Explore our Aylesford service pages
- Payroll Services Aylesford
- Employment Contracts Aylesford
- SME Payroll Service Aylesford
- Payroll Outsourcing for Accountants Aylesford
- HR and Payroll Solutions Aylesford
- HR Services Aylesford
- Human Resources Outsourcing Aylesford
- Staff Handbook for Small Businesses Aylesford
- Grievance Procedure Aylesford
- Employment Dispute Resolution Aylesford
- Hospitality Payroll Aylesford
- Tronc Payroll Service Aylesford
- Restaurant Payroll and Tronc Aylesford
- Care Home Payroll Outsourcing Aylesford
- HR & Payroll Services for the Care Sector Aylesford
- Payroll and HR for Care Agencies Aylesford
- Employee Benefits Solutions Aylesford
- Absence Management Services Aylesford
- Employment Law Advice Aylesford
- Online Payslips & Self-Service Platform Aylesford
Call to action
Trusted by 700 + Companies










Trusted by 700 + Companies










How can Advo help you?
We will make your life easier by handling all aspects of payroll and by guiding you to follow HR best practise.
Simply choose one or other, or both our services: payroll management and human resources consultancy
Our Ambition
To offer a best-in-class People & Pay resource for Accountants and SMEs.
Our Services
Your Payroll Advisor
Your Payroll Advisor will ensure your employees are paid correctly and on time.
Human resources
Your HR Consultant will ensure your business follows best practise, and guide you to clear commercial solutions in case of any dispute.
Software
Advo Software is designed and run in-house to offer bespoke payroll processing and intuitive Absence Management.
Contact Us
What our clients say

Tiga Creative Marketing
Working with Advo has been a game-changer for our business. The expertise and professionalism they bring to the table are outstanding.”

Advo HR makes the whole experience still feel in-house. They are always there to support and uniquely have a commercial mindset.

Advo’s accuracy, timeliness and pro-active approach continues to guide us through the complexities faced by UK businesses”

Thanks again for all your help and support. It’s been an absolute pleasure partnering with you, you’re a gem!
Payroll & HR Services in Maidstone Frequently Asked Questions
A grievance is a concern, problem or complaint an employee raises about their work,
colleagues, management or employment terms.
It is strongly recommended. A clear procedure helps you handle issues consistently and
demonstrate fairness.
Yes. We can advise on preparation, meeting structure, note taking and outcome
communication.
We can advise on investigation steps, evidence gathering and record keeping in a
proportionate way
In many cases an appeal is best practice. We can advise on an appropriate appeal process.
Yes. We can advise on a sensitive, structured approach and appropriate next steps.
We can advise on whether processes should run separately or together depending on the
circumstances
Clear policies, consistent management and early intervention can help. We can support
prevention and manager guidance.
Yes. We support employers across ME14, ME15, ME16 and nearby postcodes.
Yes. Grievances often highlight policy gaps; we can help you strengthen documentation and
manager guidance
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They have been superb: always responsive, and always there to help and advise when most needed. I cannot recommend Advo HR highly enough.